Question 1

What is concierge nursing?

Accepted Answer

Concierge nursing is private, in-home nursing care tailored to your recovery needs. Instead of leaving the hospital feeling rushed, uncertain and full of questions, you can count on us for short term, one-on-one professional support, comfort and expertise-right in the privacy of your home, Airbnb, or hotel.

Question 2

Who is Luxe Care Concierge designed to serve?

Accepted Answer

We support clients who are recovering from surgery and want discreet, elevated nursing care in a private setting. Our services are ideal for cosmetic, orthopedic, general surgical, postpartum, and other recovery needs, with personalized support tailored to your healing plan.

Question 3

Do you accept insurance?

Accepted Answer

Our services are private pay only. This allows us to provide truly personalized & uninterrupted care without the limitations of insurance.

Question 4

Do you replace my surgeons post-operative care?

Accepted Answer

No, we compliment your surgeons care. We follow your surgeons discharge instructions, monitor your recovery and help you feel safe and supported between your appointments.

Question 5

Where can you receive care from Luxe Care Concierge?

Accepted Answer

We provide in-home nursing care throughout the Dallas metro area, and we can also support you during recovery in a hotel or Airbnb. Wherever you are staying, we bring a seamless, private recovery experience to you.

Question 6

Do you offer IV therapy?

Accepted Answer

Yes! We provide IV therapy through our partnership with Cryo1one, Dallas' leading recovery and wellness provider. This partnership gives our clients access to IV therapy, as well as recovery amenities like lymphatic drainage , red light therapy, cryotherapy, BioCharger, etc. The services help reduce swelling, boost hydration, speed up healing, and improve overall comfort - seamlessly integrated into your in-home recovery with Luxe Care Concierge.

*Access to some amenities will require MD/Surgeon approval

Question 7

What kind of nursing expertise supports your recovery?

Accepted Answer

Yes. Our care team is made up of licensed, experienced nursing professionals with more than 28 years of combined expertise in Trauma, Orthopedic, General Surgery, Med-Surg, and OB/GYN care. You can feel confident knowing your recovery is supported by clinicians who bring depth, skill, and calm attention to detail.

Question 8

How can you reach our team?

Accepted Answer

You may email hello@luxecareconcierge or call or text us at (469) 570-9803. If you are a prospective client, please submit the Consultation Form, and we will follow up with you promptly. Current clients may text us directly for the quickest support. We typically respond within 24 hours, and we use Spruce Health for HIPAA-compliant communication. You may also find our social channels on our site.

Question 9

What is your refund, cancellation and rescheduling policy?

Accepted Answer

Please read our policies. We encourage Clients to confirm their surgery dates and recovery needs carefully before booking. We understand unexpected circumstances arise, and we are committed to working with you to accommodate your needs regarding cancellations and rescheduling.

Question 10

When are nursing services available?

Accepted Answer

Your nursing schedule is tailored to your recovery plan, because each client’s needs are different. In general, nursing services are provided from 7:00 AM to 7:00 PM, and overnight monitoring is handled by a Certified Nursing Assistant. We design each plan with your comfort, safety, and recovery goals in mind.

Recovery, Refined by Care .

Frequently Asked Questions