How We Founded Luxe Care Concierge: A Journey to Personalized Recovery
- With Love, From Bethany & Destyne
- Sep 16
- 5 min read
Updated: Oct 20
At Luxe Care Concierge, we understand how overwhelming recovery after surgery can be. With our experience in the healthcare field, we've transformed our passion for patient care into a service that caters to individuals seeking personalized post-operative support. Here’s our story about how we founded Luxe Care Concierge, as well as our mission to help clients heal confidently in the comfort of their own homes.
Our Motivation: We Wanted More Time With Patients
Working at a Level I trauma hospital gave us invaluable experience, but it also exposed us to the harsh realities of fast-paced healthcare environments. Even the best nurses often find themselves pressed for time, unable to spend as much time as they would like with each patient. This limitation made us reflect on the true essence of nursing and the value of compassionate care.
Despite our best intentions, we often felt rushed. The pressure of ensuring every task was completed left little room for the personal connection that allows healing. As healthcare professionals who genuinely care, we wanted more time to be present with our patients, listening to their stories, and understanding their needs.
Understanding the Need: Education Was Given —
but Worry Still Lingered
After patients leave the hospital, they often receive a wealth of information. Unfortunately, the education provided is sometimes far from sufficient. Despite clear instructions and repeated teachings, many families leave feeling overwhelmed. New medications, mobility restrictions, and strict recovery protocols can feel daunting.
To illustrate this, consider that over 50% of patients report discomfort or anxiety when attempting to manage their post-operative care at home. This staggering statistic emphasizes the need for additional support and guidance. Patients are discharged with a booklet, but when they return home, they often struggle to implement what they've learned.
Having witnessed this first-hand, we became determined to bridge the gap between hospital care and home recovery.
The Personal Experience: A Transformative Moment
Our journey became personal when Destyne's mom underwent a cosmetic procedure. Despite the support of her family, she found her recovery to be more challenging than anticipated. The instructions provided felt distant, and she struggled with self-care. This disconnection highlighted the very issue that fueled our mission: patients often need hands-on, compassionate care that goes beyond what they can learn from a pamphlet.
Destyne's experience made it clear that what she needed was a medical professional to guide her through the recovery process with confidence. She longed for reassurance and support as she navigated her healing journey. This personal insight inspired us to craft Luxe Care Concierge, aiming to provide the kind of assistance and empathy that is often lacking post-surgery.
Bridging the Gap: We Built What We Couldn't Find — Luxe Care Concierge
Recognizing this gap in post-operative support shaped our vision for Luxe Care Concierge. We wanted to create a service that brings experienced, compassionate nurses right to your home. Our goal is to empower patients by delivering personalized care that prioritizes their well-being and comfort.
Instead of leaving patients to sift through an overwhelming array of recovery instructions, our team of professionals provides hands-on support. We understand that each patient's recovery is unique. Therefore, we tailor our services to meet the individual needs of every client.
Our services include:
Personalized nursing care for post-operative clients, including cosmetic surgery. Vital sign monitoring, teaching regarding wound care and drains.
Assistance with medication management to educate on any side effects or concerns, as well as to make sure you're following your discharge instructions.
Guidance on mobility restrictions and assistance with ambulation
By offering these services discreetly in the comfort of your home, hotel, or Airbnb, we strive to provide a seamless transition from hospital to recovery.
Our Mission: Compassionate Recovery for Everyone
Luxe Care Concierge was founded with a clear mission: to redefine recovery. We believe that healing should not merely be an isolated event occurring solely in a hospital setting. Instead, we envision a holistic recovery experience that prioritizes mental, emotional, and physical well-being.
We aim to provide care that transcends basic medical support. Our nurses take time to understand who you are, fostering a nurturing environment that fosters healing. When you choose Luxe Care Concierge, you can trust that you are receiving personalized, nurse-led care that is defined by compassion, respect, and experience.
We are committed to ensuring that our clients fully understand their recovery process. This involves actively engaging clients and their families to help build confidence in managing care. By empowering patients, we not only facilitate healing but also encourage a sense of autonomy—crucial for all patients during their recovery.
Empowering Patients: Steps to Take Charge of Your Recovery
Transitioning from hospital care to home recovery can be daunting, but it doesn't have to be. Here are several actionable steps you can take to help navigate your healing journey effectively:
Stay Informed: Make sure you fully understand your discharge instructions. Don’t hesitate to ask questions if something isn’t clear.
Create a Safe Environment: Remove potential hazards in your home to minimize the risk of falls or injury during your recovery.
Reach Out for Help: If you find yourself confused or anxious, consider reaching out to a healthcare professional. Services like Luxe Care Concierge are available to provide personalized assistance.
Prioritize Your Well-Being: Don't underestimate the importance of mental health during recovery. Take time for activities that promote relaxation and joy.
Follow Up: Ensure that you have arranged any necessary follow-up appointments as advised by your surgeon or healthcare provider.
By taking proactive steps and leveraging resources, you can empower yourself throughout the recovery process.
Embrace a New Way of Recovering
In closing, we want to encourage all patients, especially those undergoing any kind of surgery, to embrace the benefits of personalized post-operative care. Our mission at Luxe Care Concierge is to bring peace of mind and accountability to your recovery process. By choosing our dedicated team, you can feel secure knowing you have a professional by your side, ready to assist whenever you need it.
Every patient deserves the highest level of care and compassion. Let us be a part of your healing journey and help you transition smoothly from the hospital to the comfort of your home. Experience recovery like never before with Luxe Care Concierge.
For more information on our services, visit our website at Luxe Care Concierge.
